Support Guide
Verified: 2026-05-27100% complete

Portfolio & Account Screens

Verified: 2026-05-27% complete

This page covers the Portfolio tab (where customers see their own investments, transactions and reports) and the Account tab (all settings — profile, bank, nominee, mandate, and more).


Portfolio tab

The Portfolio tab has three sub-tabs at the top — My Investments, Transactions, Reports. The blue summary card on top is shared across all three sub-tabs — Current Value, Investment, 1 Day Returns, XIRR.

My Investments

My Portfolio (My Investments tab) — summary card, asset-type dropdown, per-fund holdings, paginator, portfolio doughnut chart
SS37 · My Portfolio (My Investments tab) — summary card, asset-type dropdown, per-fund holdings, paginator, portfolio doughnut chart

What the customer sees on the My Investments landing:

SectionContent
Page headerMy Portfolio, search-for-funds chip, dark-mode toggle, notification bell
Summary cardLast updated as of 12:00 pm 02/06/2025, Perccent Portfolio ▾ selector, Current Value ₹4,28,750 with day-change chip +12.4%
KPI rowsInvestment across N funds · 1 Day Returns (-0.6% from last day) · XIRR (8.2%, +2.7% this year)
Sub-tabsMy Investments · Transactions · Reports
Asset-type chipMutual Funds ▾ (dropdown — switches to other asset classes)
Holding rowsEach row: fund logo, fund name (e.g. HDFC Mid-Cap Opportunities Fund – Reg…), category chips (Commodities · Gold · High Risk), three columns — Invested · Current · Returns — and a ⋯ menu (Redeem / Switch / SWP)
Paginator1 · 2 · … · 9 · 10 with prev/next arrows
Total Investment card₹73,276,931.28 with +11.2% chip and View: All ▾ selector
Doughnut chartAllocation breakdown — ICICI Prudential Nifty 50 Index 49.22%, DSP Nifty Smallcap 250 Quality 12.58%, Edelweiss Nifty Midcap 150 15.59%, Nippon India Nifty Midcap 150 7.78%, ICICI Prudential Nifty Midcap 18.98% — with View more

Tapping a holding opens its detail page, where the customer can Redeem, Switch, or set up an SWP.

Each holding's detail page shows two views — Investment Details (per-installment history) and Transaction History (every buy / sell row).

Investment detail (Lumpsum) — Current value, Invested, Returns %, Previous Investments list with Folio + Order ID + Paid via
SS37-LUMPSUM-DETAIL · Investment detail (Lumpsum) — Current value, Invested, Returns %, Previous Investments list with Folio + Order ID + Paid via
Investment detail (SIP) — Upcoming installment + Previous Installments (4th, 3rd, 2nd, 1st)
SS37-SIP-DETAIL · Investment detail (SIP) — Upcoming installment + Previous Installments (4th, 3rd, 2nd, 1st)
Investment detail (SIP) — multi-SIP variant with per-stream chips (₹500 / ₹1500 / ₹1500) above Installment Details
SS37-SIP-DETAIL-ALT · Investment detail (SIP) — multi-SIP variant with per-stream chips (₹500 / ₹1500 / ₹1500) above Installment Details

What the holding-detail page shows:

SectionContent
Header cardFund logo + name, Invested, Current, Returns %
Invest More CTARe-opens the Lumpsum / SIP setup
TabsInvestment Details · Transaction History
Filter chipsAll / SIP of ₹ / SIP of ₹ (per recurring stream)
Previous InstallmentsAmount, Status (Completed), Date, Folio Number, Paid via, Order ID
Cross-sell bannersComplete your KYC in few steps · Import your External Folio to Perccent

Keyboard: none on overview / history views. Taps and vertical scroll only.

Transactions

Portfolio — Transactions tab: All Transactions, Sort & Filter, Download Transactions, dated Buy/Sell rows, paginator
SS38 · Portfolio — Transactions tab: All Transactions, Sort & Filter, Download Transactions, dated Buy/Sell rows, paginator

What the customer sees:

SectionContent
Shared summary cardSame Current Value / Investment / 1 Day Returns / XIRR card as My Investments
Sub-tabsMy Investments · Transactions (active) · Reports
Section titleAll Transactions with a ≣ Sort & Filter chip
DownloadDownload Transactions ▾ — exports filtered list to CSV / PDF
Table headerOrder Date · Type · Fund
RowDate (e.g. 06 Jul 2025), Type pillBuy (blue outline) or Sell (pink/magenta outline), Fund name (e.g. Tata Balanced Advantage, Kotak Standard Multi…, Axis Bluechip Fund, HDFC Equity Fund, ICICI Prudential Value)
Paginator1 · 2 · … · 9 · 10 with prev/next

Read the pills: Buy = inflow (subscription / SIP installment); Sell = outflow (redeem / SWP withdrawal).

Tapping a row opens the Holding detail with full Investment Details + Transaction History (see below).

Holding detail — Transaction History tab with dated invested/redeem rows
SS38-TRANSACTION-HISTORY · Holding detail — Transaction History tab with dated invested/redeem rows
Holding detail — Transaction History filtered to one stream
SS38-TRANSACTION-HISTORY-ALT · Holding detail — Transaction History filtered to one stream
Holding detail — More Actions menu open (Cancel etc.)
SS38-TRANSACTION-ACTIONS · Holding detail — More Actions menu open (Cancel etc.)

Keyboard: none on transaction list / report views. Filters, tabs, downloads, row actions are tap-driven.

Reports

Portfolio — Reports tab: Return Reports (Holdings/Capital Gains/Scheme Wise/Investment Account), Folio + ISIN + Scheme Name table
SS39 · Portfolio — Reports tab: Return Reports (Holdings/Capital Gains/Scheme Wise/Investment Account), Folio + ISIN + Scheme Name table

What the customer sees:

SectionContent
Shared summary cardSame blue summary card as My Investments and Transactions
Sub-tabsMy Investments · Transactions · Reports (active)
Section titleReturn Reports
Report-type tilesHoldings (default, blue-highlighted) · Capital Gains · Scheme Wise · Investment Account…
Table headerFolio Number · ISIN · Scheme Name
RowFolio (e.g. 4131/34), ISIN (e.g. INF760K01EL8), Scheme Name (e.g. DSP BlackRock … Fund – Regula…)
Horizontal scrollThe table scrolls sideways on small screens; more columns (NAV, Units, Value, Date) appear on swipe

The four reports:

Report tileWhat it is
HoldingsCurrent holdings — Folio / ISIN / Scheme / NAV / Units / Current Value
Capital GainsRealised gains by financial year, short-term vs long-term — used for tax filing
Scheme WisePer-scheme breakdown across folios — invested, redeemed, current, return
Investment AccountThe Consolidated Account Statement (CAS) view

Reports can be downloaded as PDF or CSV.

⚠️ Holdings look wrong / mismatch

A new order can take 1–2 business days after allotment to show in holdings. The Portfolio also has an "overall" vs "perccent" view (the Perccent Portfolio ▾ selector on the summary card) — make sure the customer is looking at the right one. See the Holdings Mismatch support page.

ℹ️ CAS import needs an email OTP

The CAS is pulled from the registrars (CAMS/KFintech) and authorised with the customer's PAN + an email OTP. The email must match the one registered with the registrar. See the CAS Import Issues support page.


Account tab

The Account tab has two visible statescollapsed (the default landing, a stack of section rows) and expanded (each section opens into full read/write content).

Account tab (collapsed) — Personal Information, Financial Details, Permanent Address, Bank Details, Nominee Details, Mandate Details, Account Deletion, Log out
SS38-ACC · Account tab (collapsed) — Personal Information, Financial Details, Permanent Address, Bank Details, Nominee Details, Mandate Details, Account Deletion, Log out
Account tab (fully expanded) — every section open: Personal Info, Compliance Info, Address, Banks (3), Nominees (4), Mandates, Account Deletion, Need Help, Email Us, Log Out
SS38-ACC-EXPANDED · Account tab (fully expanded) — every section open: Personal Info, Compliance Info, Address, Banks (3), Nominees (4), Mandates, Account Deletion, Need Help, Email Us, Log Out

Keyboard: mixed. Text fields use the OS keyboard only after a section is expanded. Pure accordion navigation is tap-only.

Collapsed view — the section rows

RowSub-lineWhat the customer can do
Personal InformationUpdate your name, email, and contact detailsView / edit name, email, phone, gender, DOB, father's name, last-4 of Aadhaar, tax status, country & place of birth. PAN is locked after KYC.
Financial DetailsManage your PAN, income, and KYC statusView KYC compliance fields — Occupation, Income Slab, PEP status, Source of Wealth, Tax Residency, and the uploaded signature.
Permanent AddressView or edit your registered addressSee and edit the address, city, state, and PIN code on record
Bank DetailsAdd or manage bank accountsAdd a new bank, set primary, remove a bank. Each bank card shows account holder name, masked account number, IFSC, and account type
Nominee DetailsAdd or update beneficiaries for your accountUp to 4 nominees. Each captures name, relationship, PAN, DOB, allocation %, phone, email, address (with "Address same as permanent address" checkbox)
Mandate DetailsManage your active SIPs and auto-pay settingsSee active mandates by bank; pause or cancel a mandate. Each bank groups its SIP mandate cards underneath
Account DeletionDelete your Perccent AccountPermanently deletes the account — confirm before tapping
Log out of your AccountSigns out of this device only

Below the section list, the screen shows a Need Help? card (with Email Us CTA), a horizontal carousel of category banners, and a Contact Us strip with phone / email / help / LinkedIn icons.

Expanded view — what each section reveals

Personal Information — First Name, Last Name, Gender, DOB, Email Address, Phone Number, Father's Name, Last 4 Digits of Aadhaar, Tax Status, Country of Birth, Place of Birth.

Compliance Information (inside Financial Details) — Occupation, Income Slab, PEP status, Source of Wealth, Tax Residency, Upload Signature preview.

Permanent Address — Address, City, PIN code, State.

Bank Details (multi-bank) — each bank card shows:

  • Bank logo + masked account number (e.g. HDFC Bank 2394 — Savings Account — Verified — Primary)
  • Expanded card reveals Account Information block: Account Holder Name, Account Number, IFSC Code, Account Type
  • Row actions — Remove A/c · Set as primary

Nominee Details — up to 4 nominee cards (Nominee 1 / 2 / 3 / 4). The expanded card shows Nominee Name, Relationship to Nominee, PAN, DOB, Allocation Percentage, Phone Number, Email ID, Address, Address same as permanent address checkbox, and Edit Details.

Mandate Details — grouped by bank. Each bank card lists its active mandates as smaller cards underneath:

  • HDFC Bank 2394 — Savings Account — Primary → Mutual Funds SIP × 4 (each shows logo + ₹1,00,000 cap + eNACH)
  • ICICI Bank 2294 — Savings Account
  • State Bank of India 2394 — Savings Account

Account Deletion"Do you want to delete your Perccent account?" with a destructive Delete Account button.

Bottom of the screen (both states)

ElementWhat it is
Need Help? cardSupport copy — "If you have any questions regarding your account, KYC status, transactions, or settings, our support team is here to help. We're committed to providing timely and reliable assistance to ensure a smooth experience."
Email UsPrimary support CTA
Log OutSign out of this device
Category bannersComplete your KYC in few steps · Import your External Folio to Perccent
CarouselPromo images
Contact UsPhone · Email · Help · LinkedIn icons
🚨 What support and the app CANNOT do

For the customer's safety, neither a support agent nor the app may: change document sharing/permissions, enter the customer's bank login or card details, or place an order on the customer's behalf. Bank and card details must always be entered by the customer themselves.

Email / phone change

  • Email change triggers a fresh email verification.
  • Phone number is the customer's login identity — phone changes may need L2 / identity re-verification. See the Email / Phone Change support page.

Mandate management

From Mandate Details, a customer can see each mandate's status and cancel it. Cancelling a mandate stops the linked SIPs from debiting — make sure the customer understands this before they cancel.

Account deletion

The Account Deletion row is destructive and irreversible. Before walking a customer through it:

  1. Confirm they understand all holdings will need to be redeemed or transferred elsewhere.
  2. Confirm they have downloaded CAS and Capital Gains reports from the Reports tab.
  3. Confirm there are no active mandates or pending orders.

Redemption status

When a customer redeems from an existing holding, they see the same status patterns as investment flows — in progress, failed, or successful.

Redeem — Transaction in progress (24-second polling ring)
SS38-REDEEM-PROGRESS · Redeem — Transaction in progress (24-second polling ring)
Redeem — Failed (Folio, Failed At, Failed Code, Retry CTA)
SS38-REDEEM-FAILED · Redeem — Failed (Folio, Failed At, Failed Code, Retry CTA)
Redeem — Redeem Successful (Folio, Redeemed Price ₹50,000, Bank Account xxxxxxxx1234)
SS38-REDEEM-SUCCESS · Redeem — Redeem Successful (Folio, Redeemed Price ₹50,000, Bank Account xxxxxxxx1234)
💡 Profile shows old data

The app loads profile details once per login. If a customer updated something and still sees old data, ask them to log out and log back in — that forces a fresh load.